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FUSO ASCENT - Help Desk

Email: fusoascent-helpdesk@daimler.com

  • Please mail only If you are not able to login.
  • You can send the mail in your language, but you will receive the reply only in English.

IT Spec Book for FUSO ASCENT Application

System

Processor Family:

Intel Core i5 processor

Processor:

3.2 GHz with Intel Turbo Boost

Memory: 8 GB

Operating System:

Windows 10

Browsers Recommended:

Chrome

 Microsoft Edge 105.0 & Above

Firefox

LAN / Internet

LAN Connectivity:

Desktop with LAN 100 mpbs Laptop in Wi-Fi (not more than 3 parallel application users)

Processor

512 kbps (Per user dedication connection for Ascent Application)

Browsers Recommended:

Google Chrome V8+

 Microsoft Edge 105.0 & Above

Firefox 3.6+

Security
  • System with antivirus protection
  • No proxy in dealer location
For calculation

7 Users from One Location

7 Users * 512 kbps = 3.5 mbps per location (dedicated) not shared with other applications like (email & web surfing)

Get FUSO ASCENT - Client System - Spec. Book:

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Mitsubishi Fuso Bus And Truck Corporation Uses Cookies

On this website, only cookies that are strictly necessary for its operation are used.

For more information, please refer to our Cookie Statement.

Contact Distributer

France

Mercedes-Benz France

S.A.S.

7, avenue Nic�phore

Niepce

78180 Montigny-le-

78180 Montigny-le-

Tel.: +33 (0)1 30 05 80

00

Spain

Mercedes-Benz France

Avenida de Bruselas 30

Poligono Arroya de la Vega

28108 Alcobendas, Madrid

Tel.: +34 91 484 6000

Belgium

Beherman Motors

NV/SA

Industrieweg 3

2880 Bornem

Tel.: +32 3 890 91 11

Greece

Jason, SA

S.A.S.

71 Leoforos Athinon (P.O. Box, 1200)

10173 Athens

Tel.: +30 210 348 3300

Norway

Bertel O. Steen AS

Solheimveien

P.O. Box 52

1471 L�RENSKOG

0504 Oslo

Tel.: +47 67 92 60 00

Germany

Mercedes-Benz

Vertriebsgesellschaft mbH

Potsdamer Str. 7

10785 Berlin

Tel.: +49 30 2694 0

Great Britain

Mercedes-Benz UK

Limited

Sales MMC Trucks

Delaware Drive,

Tongwell

Milton Keynes, MK15

8BA

Tel.: +44 0 207 660 9993

Czech Republic

Mercedes-Benz Cesk�

republika s.r.o.

Daimlerova 2

14945 Praha 4 - Chodov

Tel.: +42 2 71077220

Imprint

Provider

Daimler Truck AG

Customer Services & Parts FUSO Europe

TE/SEF

Vaihinger Str. 131

70567 Stuttgart

Germany

Telefon: +49 711 8485-0

Fax: +49 711 8485-2000

E-Mail: contact@daimlertruck.com


Represented by the Board of Management : Martin Daum (Vorsitzender),

Jochen Goetz, Andreas Gorbach, Jürgen Hartwig, John O’Leary, Karin Rådström,

Karl Deppen, Stephan Unger

Chairman of the Supervisory Board: Joe Kaeser

Commercial Register Stuttgart, No. HRB 778600

VAT registration number: DE 34 32 67 207

FUSO has the aspiration that all maintenance and repair work for FUSO vehicles will comply to the highest possible standard of quality. Therefore we are constantly anxious to improve and update the FUSO ASCENT and its functions in order to cover all aspects of your daily work at FUSO vehicles.

For us it is a big concern to ensure these standards of quality to all of our customers. This is why we are available to you in the form of FUSO ASCENT for repair and maintenance information (RMI).

To gain access to FUSO ASCENT you must register your company. Please ensure your company name and VAT ID are entered correctly. The registration is only valid after positive comparison of your data from the “�Federal Central Tax Office?'. After successful registration the following information is available free of charge.

  • Importer contact: Here you will get the contact details of your national importer.
  • Service Training: Here you will get the contact details of your contact regarding training.
  • Get Access (RMI): here you have the opportunity to view the price information on FUSO ASCENT and to purchase access time of your choice.
  • Diagnosis System: here you have the opportunity to purchase diagnosis software and hardware.
After you have purchased access for FUSO ASCENT, the following information will be available to you:
  • Descriptive Manuals: Here you will get all relevant repair and maintenance information available in written text.

    Ex.: Shop Manuals, Warranty Manual, Diagnostics Manual, Newsletters, � and more!

  • Illustrative Catalogues: Here you will get repair and maintenance information in illustrated format.

    Ex.: Parts Catalogue, Damage Code Manual, Wall Charts, � and more!

  • Animated Interactive Contents: Here you will get innovative RMI presented in interactive format.

    Ex.: Animated Shop Manual, Interactive Fluids, Special Tool Manual, � and more!

Outage Schedule

S.No.Outage MarketRelease DateOutage FromRestore OnStatus
1Europe, Africa & Middle East25 April 202201:30 AM GMT(07:00 AM IST)03:30 AM GMT(09:00 AM IST)Yet To Release
2NAFTA & Latin America25 April 202203:30 AM GMT(09:00 AM IST)05:30 AM GMT(11:00 AM IST)Yet To Release
3Asia, Oceania & Russia25 April 202204:30 PM GMT(10:00 PM IST)06:30 PM GMT(12:00 AM IST)Yet To Release
4Europe & Middle East29 April 202201:30 AM GMT(07:00 AM IST)03:30 AM GMT(09:00 AM IST)Yet To Release
5NAFTA & Latin America29 April 202203:30 AM GMT(09:00 AM IST)05:30 AM GMT(11:00 AM IST)Yet To Release
6Oceania & Russia29 April 202204:30 PM GMT(10:00 PM IST)06:30 PM GMT(12:00 AM IST)Yet To Release

Possible Causes:

1. Your have already logged in another browser / machine

2. Your previous session was not closed properly

3. Your have been timed out due to inactivity / network latency


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